Monday, July 28, 2014

Sales Force Development – Are You Doing It Right?
  •  Right Value Proposition – Do your customers tell you what problems they need to solve by buying from you?
  •  Right Selling Process – Do you have the right process in place for selling your products or services to those prospects that need them?
  •  Right People Selling – Do you have the right people selling your products and services?
  •  Right Sales Behavior – Are your sales team members performing the right activities, in the right quantities?
  •  Right Measurement Systems – Do you have systems in place to measure behaviors and their results?
  •  Right Monitoring of Metrics – Do you use your statistics effectively to understand what’s happening and why it is or isn’t what you expect?
  •  Right Redirection – Are you able to use the information you collect to redirect and update your people and correct their behaviors and tactics?
  •  Right Behavioral Accountability – Do you have a tool that allows you monitor and hold all participants accountable?

Wednesday, July 16, 2014



Can you hear me? 

Engagement or re-engagement in the computer age: easier or harder? We're shouting; can anyone hear us? It seems there's so much "social" noise that:

  • We send out lots of stuff and lose track of the people from whom we expect response...
  • The people we're trying to contact don't respond, and we don't know if that's because:
    • they can't hear us,
    • they're too busy to acknowledge us,
    • they're getting around to us when they've time,
    • or, they just don't want to speak with us!
What's your guess?

Can YOU hear me?